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Coronavirus update 19/2/2020

NHS England and NHS Improvement
Briefing: Primary care providers and the coronavirus (COVID-19)
The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The approach being taken by the NHS is to identify potential cases of COVID-19, isolate them and then contain the virus. This model is devised to protect primary care, the ambulance service and our emergency departments so they can operate as usual and assist the sickest patients.
What is the advice to patients and the public?
The advice to the public is to call NHS 111 now if they have been:
• to Wuhan or Hubei Province in China in the last 14 days (even if they do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• in close contact with someone with confirmed coronavirus.
Anyone who meets the above criteria is advised not to go to a GP surgery, community pharmacy or hospital. Instead they should call NHS 111, stay indoors and avoid close contact with other people.
Information for the public is available at
Is NHS 111 directing possible cases to GP practices and community pharmacies?
No. If someone calls NHS 111 they are assessed against a clinical pathway. If they are identified as a possible COVID-19 case, NHS 111 will not refer them to a GP or community pharmacy.
However, if someone calls NHS 111 and is assessed against the clinical pathway and they are not a possible COVID-19 case, for example they have not recently travelled to any of the affected areas or been in close contact with a confirmed case, NHS 111 would handle their call as normal. This may mean referring them to a GP, pharmacist or dental practice, based on patient need.


On Wednesday 22nd January 2020 Public Health England released interim advice to GPs on dealing with the potential cases of coronavirus in patients who have visit affected regions of China.  If you have been to China within the last 2 weeks and are experiencing cold, flu or respiratory symptoms, please do not enter the surgery.  Call 111 for further advice. More information is available from

12th November 2019

Book your blood test online
Information for patients
From 21 November 2019, the Royal Free Hospital, part of the Royal Free London NHS Foundation Trust, adult blood test service will be by appointment. This leaflet sets out how you can book a blood test at the Royal Free Hospital.
How can I book a blood test?
You can book your blood test online from 1 November 2019, for appointments on and after 21 November 2019. This is a free booking service.
Please follow the steps below to book your test online:
1. Go to: and click on the link to the booking system
2. Select your appointment type.
3. Choose the time you would like to come in.
4. Register your details (please note that you will only have to do this the first time you book a blood test and you can use the same log-in details if you need to book another test later).
What do I do if I cannot book my blood test online?
If you are unable to book your blood test online, please call the trust to make your appointment on: 020 7443 9757 (Monday to Friday, 8am to 5pm). Normal call charges will apply.
What are the opening hours for the blood testing service?
The opening times remain as:
 7.30am to 5.30pm, Monday to Friday
 8am to 1pm, Saturdays
Other blood test services at the Royal Free London We also provide blood test services at Barnet Hospital and Chase Farm Hospital. For more information on how to book an appointment at one of these locations, please visit our website:
More information
For more information about blood test services at the Royal Free London NHS Foundation Trust, please visit:
Your feedback
If you have any feedback on this leaflet or for a list of references, please email:

29th October 2019

Update you on the current situation in respect of the proposed move of Ravenscroft Medical Centre to Finchley Memorial Hospital.

This process has been running now for over two years and over that time you will have received information from a number of sources. This information has not always been accurate and I want to ensure you hear the current up to date position directly from our CCG:


The application process was an ‘expression of interest’ process and not a procurement. The CCG was advised to open up this process to all practices in Barnet because the CCG was putting in place a financial support package to address the prohibitively costly service charges, which had previous prevented other GPs moving into the space.

This process is not currently under judicial review. The CCG has received a pre-action judicial review letter, which is not the same thing, and which the CCG is robustly contesting.

On 21 October Millway Medical Practice notified the CCG that it wished to withdraw from the joint application with Ravenscroft Medical Centre and Central London Community Healthcare to provide a range of innovative primary care services for patients at Finchley Memorial Hospital. The CCG respects that this is entirely a decision for the GP practice. However, the withdrawal of Millway Medical Practice changes the nature of the project materially and the process has therefore ended. This means the proposed move of Ravenscroft Medical Centre to Finchley Memorial Hospital will not now go ahead.

Dr Subel is extremely disappointed with this outcome, but is completely committed to continuing to provide excellent clinical care for his patients.

The CCG will now be writing to patients and key stakeholders to inform them that the current process has stopped and that the move will no longer be going ahead.

We are sorry for the disruption that this project has caused over the last few months. There will now be a period of reflection and an after action review with all interested stakeholders to inform the next steps.

The practice has been in existence since the start of the NHS in 1948. It began at the adjacent plot at 56 Ravenscroft Avenue, moved to new premises at 141 Golders Green Road in 1966, before moving to its present site at number 168 in 1985 and acquiring number 166 in 1991. A large rear extension was built in 1995.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

(Site updated 20/02/2020)
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